41 Emplois pour Services - Luxembourg

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Au sein d'une équipe multi client délivrant plusieurs types de services vous serez amené à travailler régulièrement sur le périmètre Support & Maintenance et ponctuellement sur l'exploitation des solutions de nos clients Support Services.
**Résolution d'incidents sur le périmètre Support & Maintenance :**
+ Vous traitez les tickets ouverts par les équipes techniques de nos clients
+ Vous êtes responsable du diagnostic et de la résolution des pannes (Bug, Hardware, Changement de configuration, Licences.)
+ Vous ouvrez et suivez des incidents auprès de nos constructeurs partenaires
+ Vous assistez à distance nos field engineer qui interviennent sur le terrain chez nos clients.
+ Vous intervenez ponctuellement dans les locaux de nos clients
+ Vous travaillez en coordination étroite avec les centres de services NTT en Europe et dans le monde.
+ Vous contribuez à améliorer continuellement nos méthodes internes et nos procédures techniques selon l'évolution des technologies et vos retours d'expériences.
**Exploitation des infrastructures de nos clients** **Support** **Services :**
+ Vous aidez les utilisateurs finaux en solutionnant les incidents de Niveau 2
+ Vous assurez le maintien en condition opérationnelle (MCO) des solutions
+ Vous êtes en charge de la gestion des événements de supervision (analyse, qualification, résolution, dispatching.)
+ Vous réalisez les implémentations des « Moves, Adds, Changes and Deletes »
+ Vous participez à la configuration d'équipements
+ Vous préparez les changements (Définition du plan de réalisation, définition ou mise à jour de procédures opérationnelles, transfert de compétences vers les Niveaux 1)
+ Vous participez aux évolutions et aux modifications des infrastructures Réseaux et Sécurité et mettez à jour les documentations associées
+ Vous êtes en charge des demandes non-standard ou spécifiques
+ Vous réalisez ponctuellement des changements en heures non ouvrées
**Certifications pertinentes considérées comme souhaitables (liste non exhaustive) :**
+ Cisco CCNA ou équivalent chez d'autres constructeurs
+ Cisco CCNP ou équivalent chez d'autres constructeurs
+ Palo Alto PCNSA ou équivalent chez d'autres constructeurs
+ Palo Alto PCNSE ou équivalent chez d'autres constructeurs
**Expérience requise:**
+ Idéalement de formation Bac +4/5, vous possédez une expérience de 3 à 5 ans sur des missions d'exploitation ou de support informatique.
+ Des connaissances sur des technologies partenaires (Cisco, Fortinet, Palo Alto, HP, Checkpoint, Stormshield, Forcepoint, Infoblox, F5, HP, Juniper, Aruba.) sont nécéssaires.
+ Vous avez une bonne connaissance des systèmes d'information en environnement techniques et une expérience significative dans la mise en œuvre de solutions.
+ Vous êtes motivé(e) pour travailler en équipe au sein d'environnements techniques riches et complexes.
+ La pratique de l'anglais est indispensable pour ce poste en relation directe avec nos centres de Support dans le monde et nos partenaires technologiques internationaux.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Le candidat devra avoir le profil suivant

• Expérience minimum de quelques années (3 - 7 ans) dans une fonction PMO similaire, idéalement dans le domaine des banques et assurances
• Maîtrise de la gestion de portefeuille de projets
• Maîtrise de la gestion de projets et expérience en tant que Project Manager
• Capacités d'organisation, de planification et de suivi des activités
• Aptitudes dans la conduite du changement
• Aisance de communication écrite et orale avec les différents interlocuteurs de la banque.
• Maîtrise des outils Office (Word, Excel, Power Point) et MS Project
• Maitrise des langues française et anglaise (écrit et oral)

 
Sa mission comprendra les tâches suivantes

• Structuration, coordination et suivi de la gestion de projet au sein du département informatique
• Alignement des projets avec la stratégie globale de l'entreprise et priorisation, optimisation des ressources
• Conduite du changement et des process liés à la gestion de projets et de portefeuilles
• Support aux Project Managers et aux Team Plan Managers pour la bonne utilisation de l'outil de gestion de projet (MS Project) et pour s'assurer que les données renseignées dans cet outil sont bien le reflet de la situation des projets et autres travaux hors projet
• Relations étroites et régulières avec l'équipe PMO

Join us !

Devenez Team Leader Services Généraux

chez AXA Luxembourg,

pour un contrat à durée indéterminée

Notre environnement de travail

Fière d'appartenir au Groupe AXA, une marque d'assurance internationale et un leader mondial des services financiers, la société AXA Assurances Luxembourg est un acteur majeur du secteur des assurances au Grand-Duché.

Nous aidons nos clients à traverser les petites et grandes difficultés de la vie. Chaque jour, nous agissons ensemble pour inventer la meilleure manière de les protéger et voulons donner à chacun les moyens de vivre une vie meilleure.

Chez AXA, nous sommes persuadés que pour bien prendre soin de nos clients, nous devons commencer par bien prendre soin de nos collaborateurs. C'est pour cette raison que nous menons une politique RH engagée qui favorise la diversité, qui préserve l'équilibre vie privée-vie professionnelle et accompagne le développement des compétences et des carrières.

Quelle que soit l'équipe que vous rejoignez au sein de notre organisation, certaines choses sont vraies pour nous tous : une culture forte fondée sur la confiance, le respect et où nous sommes bienveillants les uns avec les autres, parce que c'est la meilleure façon d'être les meilleures versions de nous-mêmes. Nous cherchons toujours à attirer des talents dans notre entreprise, tout en continuant à développer notre personnel existant.

Votre mission

Le rôle de l'équipe Services Généraux consiste à apporter un support logistique aux activités des lignes business d'AXA Luxembourg et AXA Wealth Europe et plus particulièrement :

• Organiser et gérer l'accueil des clients/visiteurs ;
• Gérer les bâtiments appartenant à AXA Luxembourg ;
• Gérer le courrier, le scanning des documents et les archives des entreprises AXA à Luxembourg ;
• Gérer les voyages professionnels ;
• Gérer la flotte de véhicules ;
• Veiller à intégrer tous les aspects « Sustainability » dans les opérations et actions du périmètre et assurer le reporting qui y est lié.

Dans son rôle, le Team Leader de l'équipe Services Généraux a la mission d'organiser le travail de l'équipe au quotidien et d'être le point de contact principal pour la gestion des activités du service.

La(le) Team Leader sera mené(e) à :

Gérer l'équipe des Services Généraux au quotidien :

• Assurer la gestion des priorités, gestion des présences/absences, répartition des activités, gestion des demandes, etc ;
• Veiller au respect des délais de réponse (SLA) et des indicateurs de performance (KPI's) pour les services opérationnels ;
• Veille à la continuité de service du périmètre ;
• Veille à l'auditabilité du périmètre.

Veille à améliorer les processus dans son périmètre :

• Documenter et contribuer à la rédaction des processus du périmètre Services Généraux ;
• Effectuer le suivi des KPI's et mettre en place des actions nécessaire en collaboration avec le N+1 ;
• Etablir des analyses ponctuelles, identifier les zones d'amélioration et définir des plans d'amélioration.

Gère les projets pour lesquels les Services Généraux sont impliqués :

• Planifier et coordonner les projets propres à l'équipe ;
• Être le point de contact pour les projets et/ou changements majeurs en collaboration avec le N+1 ;
• Suivre les tâches et les activités des membres de l'équipe impliqués dans les projets de l'entreprise ;
• Travailler en étroite collaboration avec les prestataires externes de l'entreprise : offres, commandes, suivi, etc. ;
• Etre le point de contact pour le groupe AXA pour son périmètre.

Gestion d'équipe :

• Gérer, avec efficacité et bienveillance l'équipe des Services Généraux ;
• Suivre et analyser l'activité et les performances ;
• Accompagner la progression et la performance individuelle au poste de travail en apportant du soutien technique ;
• Fournit les inputs nécessaires pour l'évaluation de la performance des membres d'équipe qui est faite conjointement avec le responsable des Services Généraux.

Votre profil

• Vous avez un diplôme Bac +2 ou équivalent.
• Vous avez une expérience professionnelle de 2 à 5 ans dans une fonction administrative ou opérationnelle dans un périmètre similaire.
• Vous maîtrisez le français et l'anglais.
• Vous maîtrisez les outils bureautiques : Word, Excel, PowerPoint, etc …
• L'Orientation ‘Service', le sens de l'organisation, le pragmatisme, la flexibilité et la capacité à gérer des urgences sont parmi vos qualités essentielles.

Vos avantages

Vous avez envie de mettre votre énergie et votre talent au service de nos clients et de la société dans son ensemble ? Faites partie de notre grande famille en rejoignant :

· Un cadre stimulant où la formation continue permet sans cesse d'enrichir ses compétences et développer son employabilité ;

· Une entreprise très attachée à la qualité de vie au travail de ses salariés et qui offre de nombreux avantages collaborateurs (télétravail, programme de Well-being et santé, activités sportives en dehors du temps de travail, 35,5 jours de congés, etc.) ;

· Une entreprise responsable menant une politique volontaire pour reconnaître et valoriser les différences individuelles dans un environnement de travail inclusif ;

· Une compagnie où sont organisés des événements culturels, sportifs et conviviaux tout au long de l'année (Staff Days, After-works, visites des musées gratuites, city trips etc) ;

· Un employeur citoyen qui agit en faveur de causes sociétales et environnementales en tant qu'assureur, investisseur et entreprise notamment au travers de l'association AXA Atout Cœur.

Intéressé(e) ?

Adressez directement votre candidature à la Direction des Ressources Humaines : jobs.lu

Pour finaliser le recrutement, il vous sera demandé plusieurs pièces justificatives, telles que la copie des diplômes, un extrait du casier judiciaire et éventuellement des certificats des emplois précédents.

Les candidatures papier ne seront pas traitées.

Vous souhaitez plus d'informations sur notre société et nos produits ?

Consultez nos sites internet et .

APCT1_LU

Contexte et objectifs de la prestation

• Mise en oeuvre plusieurs évolutions du socle technique, et en particulier le déploiement de l'application Calypso, afin d'y migrer l'ensemble des fonctionnalités back office.
• Dans ce cadre, la prestation consiste à contribuer à/au(x) : Déploiement de maintenances de la solution Calypso

Livrables attendus

• Description des moyens proposés
• Spécifications fonctionnelles
• Stratégie et cahier de test.

Merci d'adresser votre CV actualisé, une date de disponibilité, vos prétentions salariales dans le cadre d'un contrat de travail, ou votre TJM pour les indépendants.

Arendt Investor Services (AIS) is the investor services' arm of Arendt. We help clients to efficiently run the operational side of their business, bringing peace of mind to investors. Equipped with the latest technology, our 300 experts provide clients with an integrated suite of fund and corporate services, delivered to the highest market standards.

Our services complement Arendt's legal expertise and regulatory & consulting services. We are a Professional of the Financial Sector (PFS) supervised by the CSSF and ISO 22301 certified.

The experts at AIS and AManco provide clients with: Corporate Services, Fund Administration Services, Governance Services, Operational AML & Compliance Services, Tax Compliance Services, Depositary Services, as well as Third Party AIFM Services (provided by AManco S.A.).

Given the ongoing development of AIS, we are currently recruiting:

Manager (French Speaker) - Corporate Services (m/f)

Our team of Corporate Services experts, which provides a comprehensive range of corporate and accounting services, including the provision of a registered office address if needed, aiming to support businesses with their day-to-day operations.

Your role:

• Managing a portfolio of clients with all aspects of company legislation;

• Managing a team;

• Reviewing contracts, agreements and reports from a legal standpoint;

• Coordinating and participating to board meetings;

• Maintaining statutory registers;

• Handling billing of won portfolio;

• Advising the client on the preparation and submission of documentation in relation to change of name, change in articles of association and memorandum of association, transfer of shares, amendment to share capital etc;

• Liaising with notaries, lawyers and banks.

• Ensuring proper communication within the business lines and other internal departments.

Your profile:

• You successfully passed an academic degree in law (minimum Bachelor);

• You have a minimum of 7 years of experience in a trust company in Luxembourg in a similar position;

• You are fluent in English and have at least basic knowledge in French;

• You are dedicated to work and appreciate working in a fast growing environment,

• You are seen as a proactive person with good communication skills,

• You are client driven and rigorous;

• You are able to maintain and develop clients relationships.

Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start. With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence. Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm. With over 50 nationalities represented, Arendt is committed to the well-being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

Arendt promotes equal opportunities and value each employee for what they bring to the community. For more information, please refer to our diversity and inclusion policy on our website.



Interested?

If you are interested in this job opportunity, we are looking forward to receiving your application.
All applications will be treated confidentially.

Please be aware that the selected candidate will be required to provide a criminal record (or certificate of good conduct).

#AIS

APCT1_LU

Job Opportunity: Mandate Services Officer

On behalf of our client, a leading financial institution dedicated to empowering Small and Medium-sized Enterprises (SMEs), we are seeking a skilled and proactive Mandate Services Officer to join their dynamic team.

Our client facilitates SME access to finance through a diverse network of financial intermediaries. You will be joining a crucial department that serves as the operational backbone for these activities, managing the Middle and Back Office functions that ensure the smooth execution of complex financial mandates.

This role is situated within a specialized division focused on the governance, operational reporting, and lifecycle management of these mandates. You will play a key part in a collaborative environment, interacting daily with both internal teams and external partners.

Your Key Responsibilities

As a Mandate Services Officer, you will be entrusted with a wide range of operational tasks, blending mandate management with detailed reporting. Your duties will include:

Mandate Lifecycle & Governance:

• Mandate Termination: Oversee all operational aspects of mandate terminations, including data management, dashboard maintenance, and contributing to the development of a termination glossary.

• Analysis & Standardization: Conduct cost/benefit analyses for mandate terminations and support the standardization of templates to improve efficiency.

• Governance Support: Manage governance activities for investment boards and steering committees, including reporting and meticulous archiving.

• Audits & Monitoring: Provide essential support during various audit, monitoring, and evaluation exercises across different mandates.

Operational Reporting & Data Integrity:

• Report Generation: Produce and deliver accurate, timely operational reports for key business lines, such as Private Equity and Guarantees , ensuring adherence to the highest standards.

• Stakeholder Collaboration: Liaise effectively with mandate relationship managers, finance, and risk departments to ensure reporting aligns with internal procedures and mandate-specific requirements.

• Data Management: Maintain and update corresponding datasets in dedicated IT systems to ensure data accuracy and reliability.

Process Improvement & Transversal Initiatives:

• Digitalization & Automation: Actively contribute to digitalization projects, helping to streamline internal workflows and enhance system functionalities. Proactively identify opportunities for automation to reduce manual tasks.

• Team Collaboration: Provide ad-hoc support to colleagues across the team on various termination, governance, and reporting activities as needed.

What You'll Bring to the Table (Qualifications)

• A university degree in a relevant field such as Economics, Finance, Law, Business Administration, Mathematics, or Computer Science.

• A minimum of 3 years of relevant professional experience in a similar capacity. This could include roles in a middle office, audit, fund administration, accounting, finance, or banking with a strong focus on operations monitoring or client reporting.

• A solid understanding of financial products like guarantees, securitization, structured finance, or private equity investments is a significant asset.

• Proficiency with standard IT office tools is essential.

• Excellent command of English , both written and spoken. Knowledge of another business language would be an asset.

Highly Desirable Skills:

• Proven experience with reporting and business intelligence tools (e.g., Tableau, Power BI, Business Objects ).

• Strong data visualization skills and the ability to design clear, compelling reports.

Your Personal Attributes

• Analytical & Detail-Oriented: You possess strong analytical skills with the ability to interpret complex datasets, derive meaningful insights, and maintain impeccable attention to detail.

• Client-Focused & Quality-Driven: You are committed to delivering high-quality results and can thrive in a client-centric environment, responding effectively even under pressure.

• Proactive Problem-Solver: You take initiative, propose innovative solutions, and think critically to identify areas for improvement.

• Collaborative & Communicative: You are a true team player with excellent interpersonal and communication skills, capable of working effectively with cross-functional teams and external partners.

• Organized & Resilient: You have the ability to manage multiple priorities, work independently, and meet tight deadlines in a fast-paced setting.

If you are a motivated professional looking to make an impact within a leading financial organization, we encourage you to apply.

APCT1_LU

We are looking for a Mandate services officer for our client. Apply !

The Officer report to the corresponding Head of Unit of the MS team and is responsible for executing all the tasks of the team as allocated and further explained below. The Officer liaise with both with external (mandators, auditors etc.) and internal stakeholders (such as mandaté relationship managers, mandate developers, legal services, finance office, risk office).

Responsibilities :

The Mandate Management Officer oversee and execute mandate operations such as :

• Termination data management ;
• Mandate termination dashboard support and enhancement ;
• Development of a mandate termination glossary ;
• Cost/benefit analysis for mandate terminations
• Standardisation support for mandate termination templates ;
• Governance activities for investment boards, steering committees, governance reporting and archiving etc ;
• Support on various audit, monitoring and evaluation interventions across mandates;
• Collaboration on mandate reporting ;
• Update and maintenance of corresponding datasets in the dedicated systems ;
• Contribute to the digitalisation and streamlining of internal workflows and support transversal initiatives such as process improvements and system enhancement projects ;
• Support Officers across the team on various and ad-hoc termination, governance and reporting activities if necessary.

The Reporting Officer is in charge of ensuring accurate and timely reporting of operational data for the whole spectrum of the organisation's managed investment programmes and contribute to the presentation of mandates results and operations to mandators and other stakeholders, working in a detail-oriented, strong analytical and data-driven environment.

The following tasks and responsibilities ensue :

• Generate and deliver regular operational reports, ensuring accuracy, consistency, and adherence to reporting standards for Private Equity and / or Guarantees business lines.
• Liaising with mandate relationship managers, as well as colleagues from Finance, Risk and Mandate Services, to ensure alignment with internal procedures and compliance with mandate requirements.
• Proactively identify opportunities to streamline reporting processes, reduce manual effort, and enhance operational efficiency through automation.

Qualifications:

• University degree in Economics, Law, Political Sciences, Business Administration, Mathematics, Computer Sciences, Engineering, Sciences or related subjects;
• At least three (3) years of post-graduation proven relevant professional experience in a position with similar responsibilities or in a middle office function, audit, fund administration, accounting, finance or banking role with significant exposure to operations monitoring and/or client reporting functions.
  Relevant experience may also include business analytics, database management or process optimisation;
• Demonstrated understanding of, and experience with, products such as guarantees, securitization, structured finance products, private equity investments and/ or EU programmes would be considered as an asset;
• Dependable knowledge of standard IT systems;
• Excellent knowledge of English, both written and spoken. Knowledge of other EU languages would be an advantage.
  
  The following would be a distinct advantage for the role in Mandate Reporting:
• Proficiency in using reporting tools and software (e.g., Tableau, Power BI, Business Objects, Excel) to produce and deliver operational reports.
• Experience with data visualisation and designing visually compelling reports.
  Personal Qualities:
• Ability to work within tight deadlines, to respond swiftly and effectively to unforeseen situations in a client focused and high-quality service environment;
• Strong interpersonal skills for dealing with internal and external contacts and collaborate effectively with cross-functional teams;
• Excellent oral and written communication skills, with ability to draft documents promptly and accurately;
• Sense of initiative and innovation in proposing solutions to issues;
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment;
• Strong problem-solving skills and the ability to think critically to identify areas for improvement;
• Strong analytical skills and the ability to interpret complex data sets, draw insights, and communicate findings effectively;
• Client oriented and committed to quality;
• Strong team player, self-starter personality, constructive and result oriented approach;
• Accuracy and excellentes attentions to detail, able to work with large datasets.

APCT1_LU

**Job Description**
**JOB DESCRIPTION**
As a Field Sales Representative (FSR) in Oracle Customer Success Services (CSS), you play a pivotal role in building strong and lasting relationships with customers, truly listening to their needs, and promoting CSS solutions that deliver tangible business outcomes. The FSR collaborates with both existing and prospective customers to understand their goals and offers tailored solutions that empower them to maximize the value of their Oracle investments.
FSRs oversee the entire sales cycle, from prospecting and qualification to proposal, negotiation, and closing. They collaborate closely with CSS presales and delivery teams, as well as cross-functional groups such as sales and customer success managers, to ensure customer needs are addressed and services align with strategic goals.
In doing so, FSRs help customers achieve their objectives, fostering satisfaction and sustainable growth.
**SCOPE**
Reporting to the CSS Sales Director, the FSR manages a portfolio of accounts within a specified geographic region. This position focuses on creating opportunities with both existing CSS customers and new business prospects, working towards an assigned booking target.
Success in this position requires close collaboration with key internal teams as well as cross-line-of-business product sales teams. The FSR also engages with Oracle Partners to support customer needs and drive strategic growth -always with a focus on diversity, equity, and the empowerment of all team members.
**RESPONSIBILITIES**
The FSR is responsible for developing and executing strategic account plans, driving CSS demand generation, and leading targeted sales and marketing campaigns. By identifying new opportunities, building a strong pipeline, and collaborating with Oracle sales teams and partners, the FSR achieves sales goals and drives innovation. By fostering strong relationships with key stakeholders and creating personalized CSS value propositions, the FSR ensures customer engagement and satisfaction. Staying closely aligned with Oracle's strategic direction, FSRs act as true advisors-empowering customers and supporting their business journeys.
**Responsibilities**
**ACCOUNTABILITES**
**Overview:**
The FSR works toward a defined sales quota and objectives, maintaining a robust pipeline to meet targets. They manage forecasts and proposals with accuracy and integrity, ensuring records are precise and submissions are timely and compliant. By operating within Oracle's values and fostering a network of support, the FSR drives positive outcomes for Oracle and its customers.
**Profile:**
We invite ambitious and results-driven professionals from all backgrounds with exceptional skills in new business development, a proven track record in managing strategic accounts, and strong communication abilities to consider joining our vibrant and inclusive team. We especially encourage women to apply, and we are committed to fostering a workplace that values diversity, equity, and belonging.
Key requirements include, but are not limited to:
+ A minimum of 5 years of experience in IT sales or business development.
+ Proven success in meeting or exceeding sales targets in the IT industry.
+ Familiarity with Oracle products and services is a plus.
+ Oriented toward business outcomes, with the ability to build effective sales plans and set clear priorities.
+ Adaptable and comfortable working in inclusive, multicultural settings.
+ Fluent in Dutch and English, French is a pre
+ Willing to travel up to 50% of the time
At Oracle, we celebrate diverse perspectives and are committed to creating opportunities for everyone to thrive.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required.
**What you'll be doing**
**_Responsibilities:_**
Network Implementation:
+ Implement network solutions that align with client requirements and industry best practices.
+ Evaluate network architecture and recommend improvements for scalability, reliability, and security.
+ Configure and deploy network devices, including routers, switches, access point and load balancers.
Network Operations and Maintenance:
+ Monitor network performance and proactively identify and resolve issues to minimize downtime and optimize performance.
+ Perform network capacity planning to anticipate future network growth and make recommendations for network upgrades and enhancements.
+ Manage 2nd level of support and collaborate with the operations team to troubleshoot and resolve network-related incidents and service requests.
Team Collaboration and Leadership:
+ Collaborate with cross-functional teams, including system administrators, software engineers, and project managers, to deliver integrated solutions.
+ Participate in project planning, providing network design recommendations and estimating resource requirements.
+ Stay current with industry trends and emerging technologies, sharing knowledge and expertise with the team.
**_Schedule:_**
This role will be performed on a specific schedule of 9 hours from Monday to Thursday and 4 hours on Friday.
**_Qualifications:_**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ 3 years of experience as a Network Engineer or in a similar role.
+ Professional certifications such as CCNP are highly desirable.
+ Strong knowledge of network protocols and technologies, including TCP/IP, VLANs, OSPF, BGP, SDWAN, ACI, and QoS.
+ Proficient in network hardware and software configuration and management.
+ Strong analytical and problem-solving skills with a focus on attention to detail.
+ Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and clients.
+ Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
+ Continuous learning mindset and willingness to adapt to emerging technologies and industry trends.
+ The candidate must be native from a NATO country and holding a valid NATO Secret Clearance is an asset.
+ English is mandatory. French is good asset.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.