19 Emplois pour It Senior - Luxembourg

• Operational excellence
  • Provision, install, configure, and maintain datacentre Hardware and software
  • Support the transition of new services into operations
  • Conduct preventive maintenance and system updates
• Infrastructure innovation
  • Participate in technical R&D efforts for system enhancement
  • Define architecture standards and reference configurations
  • Manage Hardware lifecycle, from deployment to secure decommissioning
• Monitoring & support
  • Monitor system health, performance, and backups
  • Respond to incidents and service requests via ITSM tools (e.g., ServiceNow)
  • Perform root cause analysis and draft status reports
• Service & compliance
  • Define and enforce Storage and backup policies
  • Configure and maintain SAN zoning and port security
  • Conduct risk assessments and vulnerability analyses

• CommVault, Hycu
• SAN (Brocade)
• Storage platforms (Hitachi)
• CMDB management and secure data disposal

• 10+ years of hands-on experience in Backup & Storage roles in large-scale environments
• Strong grasp of enterprise infrastructure concepts and best practices
• Independent, structured, and process-driven professional
• Fluent in English (B2+); additional European languages are a plus
• Open to working in an on-call or shift-based rotation
• EU citizenship required due to project constraints

• Automation & scripting:
  • Design, develop, and maintain PowerShell scripts to automate administrative tasks, service management workflows and infrastructure operations.
  • Implement automation for user account lifecycle, group management, permissions and configuration changes in AD.
  • Integrate PowerShell scripts with ITSM tools, monitoring systems and other enterprise platforms.
• Directory & identity management:
  • Administer and maintain Microsoft Active Directory, Azure Active Directory, Group Policies and related services using PowerShell and native tools.
  • Manage identity and access, including provisioning, deprovisioning and auditing.
  • Operate and maintain Microsoft Identity Manager (MIM), including synchronization rules, workflows and identity lifecycle processes.
  • Support hybrid identity environments and synchronization (Azure AD Connect).
• Database operations:
  • Operate and maintain Microsoft SQL Server instances configured in Always On Availability Groups.
  • Monitor SQL Server performance, availability, and failover readiness.
  • Execute routine maintenance, backups, restores, and security configuration for SQL environments.
  • Automate SQL-related administrative tasks using PowerShell and T-SQL.
• Operational support (level 2):
  • Investigate and resolve incidents, requests, and problems requiring scripting, directory, identity management or database (Microsoft) expertise.
  • Escalate complex issues to Level 3 teams when necessary, providing detailed analysis and troubleshooting steps.
  • Maintain and improve operational procedures and technical documentation.
• Quality, Security & compliance:
  • Follow secure coding practices for script development.
  • Ensure adherence to internal standards, security policies, and ITIL processes for incident, change and configuration management.
  • Test and validate scripts in controlled environments before deployment.

• Education: Bachelor's or Master's degree in IT, Computer Science, or equivalent experience.
• Fluent in English
• Experience: Minimum 6 years in Windows systems administration with strong PowerShell expertise, including directory, identity and SQL operations.
• Certifications (nice to have):
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft Certified: Azure Database Administrator Associate
  • ITIL v3 or 4 Foundation

• Advanced PowerShell scripting and automation (Core and Desktop editions).
• Strong knowledge of Microsoft Active Directory, Group Policy and DNS/DHCP management.
• Administration of Microsoft Identity Manager (MIM).
• Microsoft SQL Server administration, including Always On Availability Groups.
• Experience with Microsoft servers, Exchange (on prem)
• Understanding of Azure services, Graph API, and REST API integration.
• Familiarity with hybrid identity and federation (ADFS, SSO).
• Knowledge of SCCM or other configuration management tools is a plus.
• Familiarity with monitoring and alerting tools.

• Strong problem-solving and analytical skills.
• Ability to document processes, procedures and scripts clearly.
• Team-oriented mindset and effective communication with technical and non-technical stakeholders.
• Proactive in identifying improvement opportunities in operations and automation.

The Internal Audit function is an independent Control function reporting to the Audit Committee and ultimately to the Board of Directors and the audit activities directly to the CEO and the Executive Committee of the Bank,

The Internal Audit Department has the responsibility to provide independent information, through audit assurance and consultancy activities, about the adequacy and effectiveness of internal controls, risks management, and control and governance process using a systematic and disciplined audit approach.

In order to support the team in place, we are looking for a Senior ICT Internal Auditor operating in the Central Administration for Fund and Depositary industry for a permanent contract.

Your main tasks will be:

• Lead and/or undertake local technology audits covering applications, infrastructure and regulatory compliance and support the non-technical auditors in mixed audit teams
• Get involved in the audit coverage for IT topics as part of the audit continuous monitoring programme and evaluating any changes in the risk profile which might result in a change to the IT audit plan, risk assessments or audit universe.
• Assist non-technical audit colleagues in understanding technology risk and controls.
• Support IA's global initiative for Data Analytics by being an active supporter and contributor to this initiative. Advocate and develop audit colleagues to utilise data analysis to improve and enhance the audit approach.
• Participate to the monthly tracking of open and overdue audit issues
• Assist in the preparation of Management and regulatory reports (CSSF)

Job requirements:

• Master's degree in Finance or Audit with ICT qualifications or in ICT specialisation
• Experience in Internal Audit with ICT role or in finance/banking industry within ICT department
• Good understanding of data management processes and operating models including data governance, data architecture, data lineage, data quality and management reporting
• Good command of MS Office, Business and finance system environment and knowledge of NIS, COBIT or ITIL framework
• Fluent in English
• Knowledge of DA tools or programming language is an added value
• Analytical skills - Quality driven, accuracy and details oriented
• Strong organisational skills – ability to work independently with tight deadlines

Please be aware that in accordance with the law of July 23, 2016, the selected candidate will be requested to provide a criminal record (section 3)

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Your Role

• Responsible for installation and configuration of users Devices (Windows 11, IOS).
• In charge of User access management and profile creation
• Perform incidents resolution and follow-up, problems identification, analysis, and customer support.
• Participate in continuous improvement of the overall production environment and propose improvements where required.
• Keep a high level of technical awareness within the assigned area of responsibility.
• Participate to IT related projects.

Your profile

• Degree in computer science.
• At least 3 to 5 years of relevant work experience in IT support Team
• Experience with Access management.
• Excellent knowledge of Systems: VMware vSphere/VSAN/ESX, Windows 10 / Office 365, Windows Server 2019/2022, Active Directory, Entra ID, Intune, Power shell and scripting languages.
• Excellent verbal and written communication skills.
• Knowledge of ITIL framework and ITSM Tools
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• IT passioned, highly motivated, organized, autonomous with a critical mind and a strong desire to improve things.
• Fluency in French and English. Any other language would be considered as an additional asset.

We offer you

The ability to acquire and develop an experience that will ensure a career in an expanding environment;

A growing company with many interesting IT projects and new technology deployments;

The opportunity to join a human sized international group and friendly environment that can give relief to your skills and satisfy your intellectual curiosity.

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• Responsible for overall coordination, progress reporting and stability of project work efforts
• Responsible for developing project plans, assigning tasks to team members, supervising and monitoring work on a daily basis, identifying resource requirements, controlling quality and appropriately reporting functional, quality or schedule issues
• Responsible for monitoring key project milestones and adjusting plans or resources to meet customer requirements
• Coordinates communication with all company departments impacting project scope, budget, risks and resources
• Responsible for projects with a strategic impact on the company's activities, with the task of planning and managing the change implementation process while taking into account organizational readiness levels
• Oversees the progress and completion of projects, from initiation to closure

• You hold a master degree in IT or related degree/diploma
• You have at least 5 years of experience as a Project Manager
• Excellent command of project management methodologies (Prince2, Agile/Scrum)
  
• You have the ability to analyze and take quick decisions
• Extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques
• Experience in managing projects involving multidisciplinary teams (BA, UX/UI, developers, testers, architects)
  
• You are fluent in French and English

• Working in a Great Place to Work based in Luxembourg
• Attractive salary and pretty cool benefits (meal vouchers, mobile subscription.)
• Develop your skills and ideas over a coffee, a beer or a pizza during our Neo'vations
• Evolve within a strong company culture, you'll join us for the opportunity and you'll stay because we're super cool (well according to 98% of our employees NEOFACTO Annual Survey 2024)
• Between afterworks, innovative workshops and ski weekends, there's never a dull moment when you're part of the Neo'Squad
  

• The pre-qualification interview with our Recruitment Manager
• Technical tests
• Receipt of our salary proposal / exclusivity agreement
• 2nd interview with our Business Manager
• Proposal of your application to the client
• Interview at the client's premises, which can be conducted either by video or in person

• Answering and handling user calls
• Ticket qualification and management via ServiceNow
• Dispatching tickets to the appropriate teams
• Level 1 support for end users
• Managing user accounts and groups in Active Directory and Exchange
• Managing shared mailboxes and distribution groups
• Handling onboarding and offboarding processes
• Providing support for video conferencing systems (Teams, Polycom, WebEx)
• Installing software, including business applications
• Creating and updating operational procedures

• Microsoft Azure / entra ID
  • Identity and group management
  • Knowledge of Azure resources and services
• Microsoft 365
  • Support and troubleshooting of Office 365 services
  • Experience with SharePoint Online, Exchange Online, OneDrive for Business, Teams
• Microsoft Intune
  • Mobile Device Management (MDM)
  • Application deployment via Intune
  • Experience with Autopilot and Microsoft monitoring/reporting tools

• Strong troubleshooting and problem-solving abilities
• Excellent customer service and communication skills
• Ability to document procedures and contribute to the knowledge base
• Flexibility and adaptability in a dynamic environment
• Attention to detail and strong organizational skills

About Lombard International Assurance

Lombard International Assurance is a leading Luxembourg-based provider of insurance-based wealth solutions across Europe. A part of Utmost Group, Lombard International's solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.

On 30 December 2024, Utmost Group announced it had completed the acquisition of Lombard International Assurance Holdings Sarl and the company will be fully rebranded to Utmost Luxembourg S.A. by the end of 2025.

About Utmost Group plc

Utmost Group plc is a leading provider of insurance and savings solutions. Its principal businesses are Utmost international and Utmost Life and Pensions, which together are responsible for £109bn of primarily unit-linked policyholder assets for 5000,000 policyholders, on a proforma basis at HY 2024 following the acquisition of Lombard International Assurance Holding Sarl. Utmost Group plc is subject to group supervision by the PRA.

About Utmost International

Utmost International is a leading provider of insurance-based wealth solutions. Utmost international operates across the UK, Europe Latin America; Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals. #utmost

On a proforma basis at HY 2024 following the acquisition of Lombard International Assurance Holdings Sarl, Utmost International would have managed £103bn of assets under administration on behalf of approximately 210,000 policyholders.

Your role - Are you ready for a challenge?

Directly reporting to the Chair of the Audit Committee, the local CEO, and to the Group Head of Internal Audit, the Luxembourg Internal Audit function provides independent, objective assurance and consulting services designed to add value and improve the Company's operations. The mission of internal audit is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight to the Board and Executive Management.

Your responsibilities will be as follows:

• Assist the Head of Internal Audit in developing the multi-annual audit plan,
• Design audit programs to assess effectiveness of controls of high-risk business areas,
• End-to-end delivery of internal audit assignments in line with the Institute of Internal Auditors International Professional Practices Framework (IPPF),
• Formulate practical recommendations and prepare comprehensive and meaningful audit reports to Executive Management and the Audit Committee,
• Follow up on the implementation of audit recommendations,
• Develop and maintain effective relationships with key stakeholders including business areas and other control functions,
• Assist in developing the audit function by continuously improving the department's way of working,
• Participate in the development and use of continuous auditing methods and tools,
• Participate in special projects as requested.

Your profile - Have you got what it takes to become our Manager - IT Internal Audit?

• Experienced/qualified Internal Auditor with at least 5-8 years' relevant experience,
• Curious, proactive, team player and fast learner,
• Positive and doer attitude,
• Strong client relationship management skills,
• Sound understanding of the financial services sector in Europe, preferably wealth management and life insurance,
• CISSP, CISM, CISA, CRISC, CIA or other relevant professional certification is preferred,
• Knowledge and competence across all IT audit areas including IT general controls, application controls, cyber security, data management and cloud technologies. Experience in the use of data analytics, robotics and AI is also desirable,
• Demonstrated experience managing audits with autonomy and within a complex operational and regulatory environment,
• Detailed knowledge of risk-based audit techniques,
• Strong time management skills, and ability to multitask,
• Excellent written and oral communication skills,
• Strong analytical, organizational and presentation skills,
• Strong IT and Data Analytical skills,
• International experience preferred,
• Fluency in English. Knowledge of any additional European languages is an asset,
• Embrace our values: Soul of an agile company, Passion, Integrity, Respect, Innovation, Teamwork.

We offer you

Sitting at the crossroads of private banking, asset management and insurance, we operate in a well-established and fast-growing segment of the financial services industry. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships. It is an exciting opportunity to build a network of contacts across the organisation in a collaborative and diverse workplace. Our Luxembourg office is home to a diverse team of over 50 nationalities and we are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy reward and recognition packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. We are committed to extending equal employment opportunities to all individuals.

Be a part of our community! #utmost

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents). This excerpt will be kept by Lombard International Assurance S.A. in compliance with article 8-5 (2) of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise, it will be destroyed without any undue delay should the candidate not be hired.

Should you be interested in pursuing this opportunity, please send your application in full confidence to Lombard International Assurance S.A,

Lombard International Assurance is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.

Our Recruitment privacy notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks. It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here Recruitment Privacy Statement

#utmost

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