8 Emplois pour Account Manager - Luxembourg
Account Manager (m/f)
Publié il y a 6 jours
Emploi consulté
Description De L'emploi
jobs.lu is a leading online job board in Luxembourg, dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the Luxembourgish job market, we have a key role in facilitating millions of job placements across various sectors and industries.
Join our team and you'll be responsible for account management.
Your responsibilities- Work on a portfolio of B2B Customers and prospects, from hunting to closing deals by phone, by Teams meetings, and by visiting customers.
- Proactively develop strong relationships.
- Identify and pursue new business opportunities within the market.
- Search for initiatives to grow your sales activities.
- Work with monthly targets based on your call activity and your invoiced sales.
- Bachelor degree or above
- Experience of 5 years or more as an Account Manager or similar role
- Excellent communication in French, German and English. Luxembourgish is an asset.
- Experience with CRMs, MS Office and knowledge of the recruitment market and trends
- Salary package: fixed + commission, holiday allowance, quarterly bonus, lunch vouchers
- 26 vacation days + 2 volunteering days
- Car + fuel card, mobile phone
- 2 home office days after onboarding (possible)
- Group insurance + hospital insurance
- Ongoing development + team buildings
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
APCT1_LU
Account Manager (m/f)
Publié il y a 6 jours
Emploi consulté
Description De L'emploi
Vous intégrerez une équipe dynamique au sein de la Direction Commerciale. Dans votre rôle d'Account Manager, vous mettrez en œuvre la stratégie commerciale de Baloise Luxembourg, vous coacherez et gérerez votre réseau d'agents généraux afin d'optimiser le développement commercial de votre région:
• Participer à l'élaboration, la mise en œuvre, le suivi de la stratégie de développement et de croissance de Baloise
• Faire le suivi des demandes de prospects et de mettre en place des actions de cross selling et upselling
• S'occuper du conseil des prospects et des clients de l'agence
• Développer le compte de l'agence et des partenariats y liés
• Mettre en place des actions commerciales (non-vie et vie)
• Elaborer et exécuter des campagnes de fidélisation de la clientèle
• Participer à la planification de workshops et de présentations commerciales
Profil:
• Titulaire d'un diplôme de niveau BAC +3
• Titulaire de l'agrément Vie et Non-Vie (CAA) ou en cours d'obtention
• Une solide expérience professionnelle dans une fonction similaire ou dans le secteur des assurances
• Maîtrise du français, toute autre langue est un plus
• Méthodologie de travail rigoureuse, structurée et fiable
• Sens des responsabilités et de la discrétion
• Sens de l'orientation client prononcé
• Capacité d'organisation et orienté résultats
• Facilité et rapidité d'adaptation dans le travail, communicatif et proactif
• Grandes facilités relationnelles dans un environnement culturel varié
• Une grande capacité à travailler de manière autonome, et avec un excellent esprit d'équipe
• Facilités d'apprentissage et envie de se développer continuellement
APCT1_LU
Client Account Manager (M/F/X)
Publié il y a 12 jours
Emploi consulté
Description De L'emploi
Votre mission sera de conseiller et d'offrir tout le support nécessaire à l'exécution des demandes des clients
Vos missions
• Être le premier interlocuteur de nos clients
• Accueillir les clients, détecter leurs besoins, les informer et les conseiller
• Proposer et vendre les produits et les services de la banque
• Participer au développement commercial de l'agence
Votre profil
• Détenteur d'un certificat de fin d'études secondaires techniques ou supérieures
• Bonne présentation et aisance relationnelle
• Esprit commercial prononcé
• Grande discrétion
• Maîtrise des langues luxembourgeoise, française, allemande et anglaise. La connaissance du portugais étant considérée comme un atout
Nous vous offrons
• Une société coopérative axée sur l'humain : Nous plaçons nos collaboratrices et collaborateurs au cœur de nos préoccupations, favorisant ainsi un environnement de travail collaboratif et inclusif
• Un environnement de travail stimulant : Nous créons un cadre de travail où chaque individu peut s'épanouir et trouver un sens à son travail, en alignant nos activités sur nos valeurs et nos objectifs communs
• Flexibilité des horaires de travail : Nous encourageons le télétravail, offrons la possibilité d'utiliser nos bureaux satellites et adoptons un horaire mobile pour s'adapter à vos besoins
• Engagement pour la durabilité et les valeurs coopératives : En tant qu'entreprise à fort ancrage local, nous défendons des valeurs coopératives et durables, contribuant ainsi à un avenir meilleur pour notre communauté et notre environnement
• Processus décisionnels courts : Nous privilégions des circuits de décision efficaces, permettant une réactivité accrue et une prise d'initiative facilitée
• Formation continue pour le développement professionnel : Nous investissons dans votre évolution professionnelle en offrant des programmes de formation continue adaptés à vos besoins, vous permettant ainsi d'évoluer et de progresser dans votre parcours professionnel
Vous êtes unique ! Dir sidd eenzegaarteg !
Nous recrutons des compétences et valorisons vos talents dans toute leur diversité, quel que soit votre profil, votre âge, votre origine géographique, votre handicap, votre genre ou votre parcours.
APCT1_LU
Snr. Account & Project Manager, EU 3P Heavy Bulky

Publié il y a 11 jours
Emploi consulté
Description De L'emploi
This role can be based in the London, Luxembourg, Madrid, Munich or Berlin.
We are looking for bright and ambitious individuals to join the EU 3P Heavy Bulky team to make Amazon the preferred Heavy Bulky platform for our Customers and Sellers, a focus area for EU Amazon. In the 3P Heavy Bulky business we are constantly innovating to deliver best-in-class experience including premium services Scheduled Delivery (SD), Room of Choice (RoC), and additional services like installation, unpacking, recycling etc. to our customers that buy products such as fridges, sofas, large screen TVs, furniture etc. SellerFlex enables 3P Heavy Bulky Sellers to provide FBA parity customer experience whilst shipping from their own warehouse. The role will be responsible to define and execute strategies to bridge Customer and Seller experience gaps, and scale the EU SellerFlex program.
What is the role?
You will join us as a Senior Account & Project Manager (Chinese and English speaking) who will be responsible to launch and scale Multi SellerFlex (MSF) program in EU, a $1Bn+ opportunity. Key responsibilities will include defining the launch and expansion strategy, Topline ownership, 3Y planning, whilst identifying, launching and managing 3P warehouse providers. You will own initiatives to improve EU HB Customer and Seller experience.
This role can be flexibly performed from London, Luxembourg, Munich, Madrid, or Milan.
Key job responsibilities
1) Develop and implement the EU Multi SellerFlex (MSF) launch strategy by leveraging insights from the ongoing soft launch
2) Lead end-to-end Third-party logistics (3PL) management which will include identifying, assessing and onbaording qualified 3PLs on MSF
3) Own Topline (unit/GMS) leadership goal
4) Manage EU SellerFlex program performance
5) Lead business reviews and reporting
6) Serve as EU MSF representative in CN forums to enhance program visibility and drive adoption
Basic Qualifications
- Bachelor's degree
- Fluency in Chinese and English language
- Experience in launching and managing medium-large scale projects
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
- Master's degree, or MBA in business
- Experience in complex problem solving, and working in a tight schedule environment
- Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Business Development Lead
Publié il y a 18 jours
Emploi consulté
Description De L'emploi
Purpose
Your role will be to drive and oversee the execution of business development strategies for Corporate (focusing on M&A and Private Equity) in Luxembourg and align local M&A/PE BD efforts with global priorities, using data-driven insights to identify and drive opportunities, drive client relationship development, oversee pitches, and manage relationships with partners.
You will play a central role in connecting local and global strategies, supporting the firm's client-centric growth ambitions, and championing the use of tools, systems, and best practices to deliver efficient and impactful business development outcomes.
You will also act as the point of contact for partners in Luxembourg and as the central point of contact for BDM resources within the country.
Your key responsibilities
- Leads and coordinates the implementation of the Business Development strategy for M&A/PE in Luxembourg, ensuring alignment with global product BD priorities, while tailoring execution to local market conditions and opportunities. This includes:
- Leading discussions with relevant internal stakeholders across Luxembourg to support creation and development of M&A/PE BD plans at local and global level.
- Champion and support the use of data-led insights for horizon scanning, opportunity spotting, pipeline management and client targeting/development for M&A/PE.
- Provide client and market high-level insights to guide local Marketing teams to develop strategically aligned program of relevant client touchpoints (e.g., meetings, events, thought leadership).
- Acts as the point of contact for partners in Luxembourg, where there is no local BD specialist for that practice, connecting with the relevant global practice BD teams and regional marketing teams as needed to support execution. This includes:
- Building and maintaining relationships and interconnectivity across the broader BD team.
- Continuously collaborate with global practice BD teams to ensure that the local office remains connected to the global network and strategies. Feed potential jurisdictionally specific work generating opportunities and trends to relevant global practice BD team.
- Providing a timely point of contact to communicate and escalate tasks between lawyers and relevant global practice BD team where required.
- Serves as the primary local contact for BDM resources within the country, providing them with essential support and ensuring they are adequately equipped to perform their roles efficiently and effectively. This includes:
- Leading on communications across Luxembourg-based BD/M team members to ensure engagement and delivery of centrally led BD/M activities.
- Role modelling best practice to other team members, including working with teams in the new BD/M structure to maximise efficiency.
- Providing a sounding board/point of contact to discuss senior stakeholder situations where appropriate.
- Provides direct oversight of the country's local BD team where they do not report into global practice BD teams, managing these individuals to execute BD strategies within the country while collaborating with the global product team to drive and execute global opportunities. This includes:
- Working closely with team members to set including key milestones and accountabilities.
- Supporting team members to continuously improve their skills and abilities in order to provide excellent BD support to the firm.
- Allocating work based on strategic requirements of practice, bearing in mind individual's strengths, development areas and specialisms.
- Ensuring clear communication around strategic objectives for the firm and BD function globally so team members understand how their roles support broader efforts.
- Work with relevant teams to support/lead on associate BD skills development training.
- Ensures the use of product, market and client feedback and insights to help inform and execute the M&A/PE BD strategy for the country. This includes:
- Working with relevant stakeholders to create a feedback strategy for Luxembourg M&A/PE aligned to the global M&A/PE strategy.
- Identify opportunities to gather feedback from relevant Luxembourg M&A/PE practice clients.
- Collating, analysing, and sharing information with relevant stakeholders to ensure trends can be extrapolated and responses implemented.
- Accountable for all local M&A/PE pitching in Luxembourg, working with the global strategic pitch team or PAC depending on pitch needs. This includes:
- Input insights and BD strategy lens into conversations around pitch go/no go and win strategies to allocate BD and marketing resources effectively towards the most strategic opportunities.
- Oversee the development of market-leading pitch and panel submissions in Luxembourg through working with relevant teams, sometimes including dedicated pitching support, to ensure pitch support documents and pitch drafts are created to a high standard.
- Work closely with partners to ensure pitch follow up activities are executed effectively and efficiently, including overseeing the coordination of creating additional supporting documentation and collating feedback.
- Ensure pitch outcomes are added to relevant trackers, adding outcomes directly where necessary.
- Accountable for overseeing submissions, league tables, awards, and any inputs to global submissions, as required. This includes:
- Working with relevant stakeholders and teams to lead on high-quality, strategically focused legal directory submissions in the local market.
- Working with BDM colleagues to assign lawyers to create draft legal directory submissions in the local market.
- Working with relevant stakeholders and teams to assist in collating relevant information for multi-jurisdictional legal directory submissions.
- Sets targets and key performance indicators and metrics to track the effectiveness of BD efforts for M&A/PE practice in Luxembourg. This includes:
- Create strategy and plan for KPIs, aligned to broader global strategy. Ensure this is communicated with key lawyer and BD team stakeholders and allocate tasks effectively across junior Luxembourg M&A/PE team members to capture and report on relevant metrics.
- Effectively utilising MarTech (e.g., Salesforce) to help provide proactive, targeted insights to relevant stakeholders and champion the use of MarTech amongst colleagues.
Your Experience
- Extensive experience in business development leadership within professional services, preferably in a legal environment.
- Strong knowledge of the local market with understanding of local business practices and client requirements.
- Deep experience with supporting BD for Corporate practice areas.
- Proven track record in implementing BD strategies that drive growth and revenue.
- Strong stakeholder management skills with ability to build relationships with partners and senior leaders.
- Experience aligning local BD initiatives with global strategies and priorities.
- Track record of setting and measuring KPIs for BD effectiveness.
- Experience in coordinating complex, cross-border client engagements.
- Leadership experience with proven ability to develop high-performing teams.
Language requirements
- Excellent written and oral skills in English.
Education / Qualification
- Minimum level baccalaureate.
Additional skills
- Sociable
- Accessible
- Excellent communicator
- Adaptable and flexible
- Confident
- Dynamic
- Professional
- Calm
- Rigorous
- Conscientious and diligent
The Team
You will be welcomed into the BDM function as a critical part of the team.
BDM is a globally diverse group of specialists dedicated to driving revenue growth, nurturing our priority client relationships, strengthening the firm's reputation.
In this role, you will be supported by and collaborate closely with the BDM leadership team and the broader function beyond. Our team thrives on a collegiate atmosphere with a strong focus on teamwork and collaboration with colleagues.
Alongside our lawyers, the BDM function is committed to creating, developing, and executing business development and marketing initiatives that drive growth and align with the firm's strategic goals.
The role within BDM promises a diverse array of tasks and projects.
You will encounter significant opportunities for learning and growth within a nurturing and supportive environment. We look forward to expanding our team with individuals who share our drive, forward-thinking mindset, and enthusiasm.
Linklaters
Linklaters is a global law firm, with 31 offices in 21 countries worldwide.
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.
We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.
We respect and value differences but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.
What sets us apart
At Linklaters
- We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business.
- We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments.
- We remain focused on talent and having the best people which will result in a diverse workforce.
- Having the best people, we want them to feel included, valued, and respected so they can perform at their best.
- We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to.
- We invest in custom-fit career paths for our people in line with their talents and aspirations.
- We provide agile working solutions to meet the changing needs of our people and our business.
- We are committed to people first relationships based on mutual trust, respect, and appreciation.
- We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed.
- We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach, and develop the talents of others.
APCT1_LU
Business Development Senior Manager, Investment Funds
Publié il y a 18 jours
Emploi consulté
Description De L'emploi
Purpose
Your role will be to drive the development and execution of Business Development (BD) strategies that drive growth for our global Investment Funds practice, ensuring alignment with Firm and Client and Sectors strategies. You will review opportunities identified using strong product insights and data-led intelligence, ensure cross-selling, and inform the BD strategy to drive profitable revenue growth. Our global Investment Funds practice acts as a deeply integrated team across all major funds jurisdictions and covers sponsor (GP) work, investor (LP) work, asset manager related M&A deals, funds-related regulatory workstreams and retail funds work. The candidates are expected to have a deep understanding of the main funds products and markets across US, Europe and Asia in all asset classes.
Your key responsibilities
- Formulate Business Development (BD) strategies for Investment Funds, ensuring alignment with global BD growth objectives and global Firm strategy.
- Build and maintain close working relationships with partners and key stakeholders to support strategic and go-to-market objectives, facilitating regular communication and collaboration to ensure alignment.
- Manage the execution of BD initiatives, ensuring efforts support the practice areas objectives and wider Firm strategy, monitor progress and adjust tactics as needed to achieve desired BD outcomes.
- Ensure targets and key performance indicators are in place to track the effectiveness of BD efforts and regularly review metrics to assess performance and identify areas for improvement.
- Leverage product, market and client feedback to execute the BD strategy, make use of data-driven insights to identify opportunities and make informed decisions.
- Develop and implement focused Investment Funds, sector, and client growth plans, facilitating cross-selling opportunities with global product teams, and ensure plans are tailored to specific market needs and opportunities, including creating strong links with our Private Capital group.
- Provide oversight and guidance into win strategies and market-leading pitch submissions and collaborate with Pitching teams to create compelling proposals that resonate with clients.
- Work closely with various Business Development & Marketing (BDM) teams, including Clients & Sectors teams, to drive growth in priority sectors and create compelling go-to-market campaigns, ensure campaigns are aligned with BD priorities and effectively engage target clients.
- Review data-led insights for opportunity spotting and pipeline management, ensure market trends are continuously monitored and adjust strategies to drive profitable revenue growth.
- Ensure the BD team operates efficiently, making effective use of the firm's systems and processes, and support alignment with firm strategy and focus practice needs.
- Lead and develop a high performing team, driving talent development and fostering a positive and inclusive team culture.
Your experience
- A minimum of 10-15 years of experience in business development within legal services, with specific focus on Investment Funds.
- Strong understanding of fund formation, fund structures, and market dynamics across various asset classes.
- Proven track record in developing and implementing successful BD strategies.
- Experience building relationships with senior stakeholders and managing key client partnerships.
- Strong leadership skills with ability to guide teams and influence across practice areas.
- Experience setting and measuring KPIs for business development effectiveness.
- Demonstrated ability to leverage data insights to identify market opportunities.
- Experience creating compelling pitches and proposals for sophisticated investment fund clients.
- Strong cross-selling experience with ability to identify opportunities across practice areas.
- Strategic thinking with ability to align tactical BD activities with broader firm objectives.
Qualifications
- A degree in marketing, business, or a related field, with a preference for advanced leadership or marketing qualifications.
The Team
You will be welcomed into the BDM function as a key part of the team. BDM is a globally diverse group of specialists dedicated to driving revenue growth, nurturing our priority client relationships, and strengthening the firm's reputation.
In this role, you will be supported by and collaborate closely with the local team and the broader BDM function. Our team thrives in a collegiate atmosphere with a strong focus on teamwork and collaboration with colleagues.
Alongside our lawyers, the BDM function is committed to creating, developing, and executing business development and marketing initiatives that drive growth and align with the firm's strategic goals.
The role within BDM promises a diverse array of tasks and projects.
You will encounter significant opportunities for learning and growth within a nurturing and supportive environment. We look forward to expanding our team with individuals who share our drive, forward-thinking mindset, and enthusiasm.
Linklaters
Linklaters is a global law firm, with 31 offices in 21 countries worldwide.
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.
We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.
We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.
What sets us apart
At Linklaters
- We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business.
- We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments.
- We remain focused on talent and having the best people which will result in a diverse workforce.
- Having got the best people, we want them to feel included, valued and respected so they can perform at their best.
- We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to.
- We invest in custom-fit career paths for our people in line with their talents and aspirations.
- We provide agile working solutions to meet the changing needs of our people and our business.
- We are committed to people first relationships based on mutual trust, respect, and appreciation.
- We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed.
- We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others.
Technical Skills:
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.
APCT1_LU
(Senior) Business Development Officer (M/F/D)
Hier
Emploi consulté
Description De L'emploi
About LuxFLAG:
The Luxembourg Finance Labelling Agency (LuxFLAG), is an in independent and international nonprofit association (“Association”), created in Luxembourg, in July 2006, to support sustainable finance. LuxFLAG is backed by eight private and public Charter Members.
LuxFLAG promotes the raising of capital for the sustainable finance sector by awarding Impact and Sustainability Transition labels to eligible financial products.
The LuxFLAG labels are recognized internationally for their high standards and rigorous assessment of applicants' financial products, strategies and procedures with respect to Impact and ESG matters as well as an affirmation of the products' transparency to investors; key components of the eligibility criteria for the LuxFLAG Labels.
The Role:
The (Senior) Business Development Officer will play a pivotal role in proactively managing and supporting client relationships as well as representing LuxFLAG at external events. In addition to core business development activities, this role requires handling administrative responsibilities, including CRM data entry and reporting of business development's activities.
He/she will closely collaborate with the Communication and Marketing, and the Sustainability Operations departments in supporting the development and implementation of LuxFLAG' strategic action plan to expand its activities.
Main responsibilities:
- Proactively identify and pursue new business opportunities in the market with financial industry actors such as asset managers, banks, insurers, etc.
- Organize and attend meetings with prospects and existing clients and provide support for a seamless label application process.
- Establish and manage strong relationships with LuxFLAG's business partners, understanding their needs and objectives while actively contributing to a positive client experience.
- Lead the onboarding of new business partners and maintain these relationships, in collaboration with LuxFLAG's Sustainability Operations team.
- Develop and maintain strong and regular relationships with the stakeholders of labelled products.
- Identify prospects and pursue new opportunities through market research and analysis, networking, and relationship building.
- Identify, develop and maintain positive relationships with LuxFLAG's Associate Members.
- Maintain and enhance the LuxFLAG's CRM database (Odoo): data entry, updates, pipeline management, and ensuring data accuracy.
- Prepare regular business activities reports and dashboards for management review.
- Perform administrative tasks related to business development, including invoicing follow-up, contract management and coordination with internal teams.
- Represent LuxFLAG in commercial events or conferences (speaker or participant) primarily in Luxembourg (but also abroad) to connect with existing and potential new business partners.
Additional responsibilities:
- Proactively contribute to the development of LuxFLAG's visibility and image.
- Establish and maintain regular contacts with financial industry's stakeholders to promote LuxFLAG and its mission.
- Research and contribute to the development of strategic research papers related to LuxFLAG's activities.
- In collaboration with the Communication and Marketing department, define events to attract new business partners and contribute to specific communication and marketing tools.
Your profile - skills and capabilities:
- Academic background including a degree in Finance/Business/Economics or related field.
- Minimum 5 years of professional experience in sales/business development/stakeholder management role(s).
- Previous experience in Business Development within the financial services or banking industry and demonstrated ability to build and maintain client relationships.
- Client focused with excellent communication and coordination skills in dealing with external clients and with colleagues.
- Knowledge of investment funds, banking and/or insurance products, as well as in sustainable finance-related topics will be considered an asset.
- Strong analytical (financial and commercial analysis) and strategic thinking skills with a focus on achieving business objectives.
- Dynamic, highly organized, detail-oriented, autonomous, and able to multitask commercial and administrative duties.
- Self-motivated, flexible and disciplined with an enthusiastic and positive approach.
- Acquainted with routine IT office tools (especially excellent level with Excel and database) as well as experience in a CRM tool (ideally Odoo).
- Adherence to the Association's mission and core values, and strong willingness to work for a non-profit organization.
- Fluency in English both spoken and written; French and/or German is considered an asset.
- Willingness to travel for professional purposes.
What we will offer you:
- An agile working environment with individuals of diverse cultures and nationalities, who are keenly interested in making a positive difference through their work and who share a collaborative and can-do spirit.
- A job that allows you to fully utilize and expand your skills and interests.
- A purpose-driven, performance-oriented association that rewards above-average results.
- Training for your individual career development.
- 26 + 8,5 days of vacation and meal vouchers.
- Supplementary health insurance.
- Complementary pension plan.
- Competitive salary and sales performance-based incentives.
LuxFLAG aims to create a positive impact on society by supporting the development of socially and environmentally responsible investments. Our greatest resource is our diverse and dynamic workforce.
A culture based on open communication and cooperation at work encourages internal discussion and reflection and provides possibilities for continued professional growth.
We are dedicated to treating all workers and applicants fairly and equitably and we support diversity and inclusion across our Association. We value diversity as a key asset and welcome all applicants regardless of their gender, race, ethnicity, sexual orientation or identity, disability or age.
We consider cultural diversity as driver of both adaptability and innovation. Our mission is to provide equality of opportunity, aspiration, and experience to everyone who works in our Association.
Additionally, both our team and our CSR Committee are constantly dedicated to making the workplace more environmentally friendly.
Applications:
If you are interested in this opportunity, please submit a Curriculum Vitae and a cover letter detailing your qualifications and experience for the role via jobs.lu
An offer of employment may be subject to a verification check by LuxFLAG who may ask you to provide copies of educational achievements, international criminal record checks, reference checks, employment history, etc.
Applicants must be eligible to work in Luxembourg. Only shortlisted candidates will be notified.
APCT1_LU
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À propos du dernier Account manager Emplois dans Luxembourg !
Client Relationship Manager - m/f
Publié il y a 4 jours
Emploi consulté
Description De L'emploi
ONE is certified Great Place to Work and has been awarded Best Workplace Luxembourg and Europe 2023.
ONE corporate (“ONE”) is a dynamic and young business focused on delivering quality, value-add, next-gen company secretarial and corporate governance support to a wide variety of clients. We are looking for a governance specialist to manage a portfolio of clients and lead a team responsible for delivering ONE's core services. This is an exciting opportunity for an experienced, passionate and career driven governance specialist to work in a flexible and energetic culture focused on delivering premium company secretarial support services.
Client Relationship Manager (M/F)
Your Responsibilities and Duties:
- Serve as the principal point of contact for a key corporate client, ensuring seamless
communication and service delivery.
- Coordinate across internal functions (domiciliation, corporate secretarial, compliance consulting, accounting tax) and jurisdictions, to manage client initiatives and deliverables on a timely basis consistent with client commitments/SLAs.
- Ensure responsiveness, timeliness, and quality in all client interactions and outputs, stepping in to give direction and support to the operational teams where needed.
- Monitor and maintain client-specific trackers, KPIs (Key Performance Indicators), and KRIs (Key Risk Indicators).
- Act as a strategic partner to the client, advocating for their needs internally and fostering long-term trust.
- Project manage process improvement initiatives.
- Assist with the development of ONE's culture, product offering and corporate governance. Critically review processes and look for opportunities for improvement (especially standardisation, automation, reducing risk) consistent with the company's ethos.
- Occasional travel to client/ONE offices in other jurisdictions.
Your skills and attitude:
- Excellent spoken/written English.
- Minimum of 10 years' experience in fund industry, with an operational background preferred in some combination of accounting, financial reporting, compliance or corporate governance.
- Demonstrated success managing high-value corporate relationships.
- Excellent organisational and interpersonal skills.
- Experience with data tracking, KPI/KRI reporting, and multi-departmental coordination.
- You are passionate about your field, understand the importance of corporate governance and are excited about delivering a great product. Entrepreneurial in mind-set, you take ownership, strive to grow relationships, develop the people around you and seek out new opportunities for growth & improvement. You take pride in your work and you view the successes of your colleagues and of ONE as your own.
- You are keen to work in a dynamic, flexible culture that is focused on the job, not the hours; providing you a high degree of autonomy and flexibility as to where and when you work.
- You enjoy a challenge, don't shy away from taking on responsibilities outside of your core role and are at ease talking with, supporting and challenging senior management / board members.
- You hold a Bachelor's degree (or higher/equivalent), have experience relevant to this role and in supporting a variety of alternative and/or UCITS fund structures and like to keep up-to-date with the latest trends in governance practice. You have a great command of English and knowledge of other languages would be a plus.
What we offer:
- A chance to be a driving force behind a growing success story at a young and exciting firm with a culture focused on the successes of its staff and clients. An environment with driven people, who have an entrepreneurial mindset, to help support your development ambitions.
- We offer significant flexible working arrangements, a competitive salary and a suite of other perks including: 34.5 days annual leave, lunch vouchers, employer pension plan, support for relevant training and qualifications.
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